Privacy Policy

Effective Date: 02/20/2026
Last Updated:02/20/2026

1. Introduction

At Spec Results/The Little Puzzle (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of the families we serve. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website.

By using our website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

When you complete a contact form, enrollment inquiry, or other submission, we may collect:

• Parent/Guardian name

• Child’s name and date of birth

• Contact information (phone, email, address)

• Insurance provider information

• General information regarding services requested

• Any additional details you choose to provide

B. Website Usage Information

Our website may automatically collect limited technical information such as:

• IP address

• Browser type

• Pages visited

• Date and time of access

This data is used only to improve website performance and user experience.

3. How We Use Your Information

We use collected information to:

• Respond to service inquiries

• Determine eligibility for services

• Verify insurance coverage

• Schedule assessments or tours

• Communicate regarding enrollment

• Improve our website and services

We do not sell, rent, or trade your personal information.

4. Protection of Health Information (HIPAA)

As a provider of Applied Behavior Analysis (ABA) services, we are committed to protecting confidential information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Information submitted through our website is used for intake and eligibility purposes only. Once services begin, protected health information (PHI) is maintained in secure systems accessible only to authorized personnel.

Please note that submitting information through a website form does not automatically establish a provider-client relationship.

5. Information Sharing

We may share information only when necessary to:

• Verify insurance benefits

• Process service authorizations

• Comply with legal obligations

We do not share personal information for marketing purposes.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic transmission or internet storage is 100% secure.

7. Cookies and Tracking

Our website may use cookies or analytics tools to enhance user experience and monitor website performance. These tools do not collect sensitive health information.

You may disable cookies through your browser settings.

8. Children’s Privacy

Our website is intended for parents and guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.

9. Your Rights

You may request to:

• Review information submitted through our website

• Correct inaccurate information

• Request deletion of submitted information (subject to legal requirements)

To make a request, please contact us using the information below.

10. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:
Phone: 419-594-1307
 

11. Updates to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date.

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